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What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine. Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera.

I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start a meeting, but nothing shows in the preview or to people on the call with me. Hi Kathy7 thank you for your post here on the Zoom Community!

I wanted to offer some thoughts about why this may be happening:. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great.

You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there. If your camera is not working in Zoom, you can still participate in meetings with just your microphone. However, it's always better to chat face-to-face, so it's worth the effort to fix your Zoom webcam. Instructions in this article apply to the desktop and web versions of Zoom as well as the Zoom mobile apps for Android and iOS.

If Zoom is not detecting your camera, it could be due to a few reasons:. Some Lenovo PCs have known compatibility issues with Zoom , which require a specific fix. Zoom also has compatibility issues with macOS Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you. Follow these steps in order to get your camera working in Zoom:. Make sure your camera is connected and turned on. If you use an external webcam for Zoom, check the connecting cable for damage, and try connecting it to a different USB port if possible.

For wireless webcams, check your Bluetooth settings and make sure the device's battery is charged. Make sure your camera is selected in Zoom. During a meeting, select the up arrow next to the camera icon and make sure the desired webcam is chosen. If the camera icon has a line through it in your Zoom window, select the icon to enable your camera.

Close other programs that can access your camera. Thanks again. Sorry, no help here. I have audio problem in class time some times I cant hear them and a! Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. However, I can't get the video to work.

Audio is fine, but no video. I can see others on Zoom, but they can't see me, nor can I see me. Any suggestions for a technically-challenged rookie who wants to connect with friends during this shelter-in-place phase life? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question How does rebooting a system work? It works in a way that it removes any minor conflicts in the software that resist the normal Zoom meeting experience. Moreover, it also refreshes the system and gets rid of any app or window-related issues. If you are hosting a video conference call on Zoom and suddenly Zoom meeting video starts flickering, do not lose your control and follow several steps to get yourself out of this mess. You can always take excuses from your client and follow this simple process as it does not take much time and is workable.

As the windows restart, again set the connection on your Zoom app, and test if the problem has been resolved. Upgrading and updating the regular apps you use is an important life function, don't you think? Most of the app-related problems are significantly solved by upgrading them to the latest version available, and boom!

Problem solved. Henceforth, if your video keeps lagging or starts flickering in between an important Zoom conference meeting, there might be a problem with camera drivers. In the following section, enlisted are several steps that can update your camera drivers to the latest available version and put your Zoom video problem to rest. You can also uninstall the drivers and then upgrade them to their latest version to make sure no problem occurs due to the camera drivers. After the drivers have updated, test the improvement by connecting to the meeting and if the problem has been resolved.

Most of the time, Zoom meeting videos do not work due to a simple backstage problem in Windows. During security issues, the windows do not allow the camera or the webcam and are toggled off. After that, again, connect to your Zoom meeting and check if the camera works. It also happens quite often that the webcam access is given to the windows, but the Zoom is not selected from the apps that can access the camera; hence, you have to perform a background check on the numerous settings of your PC.

Also, if the problem persists, try to disable the other apps that have access to the camera and then go for a test Zoom meeting. Presenting you the most effective solution to all your Zoom video freezing problems. It works most of the time and refreshes the windows as well as the app. That is right. Uninstalling the Windows Zoom App and then reinstalling it can help your video to operate normally. In the section below, given are a series of simple steps that will allow reinstalling the Zoom app.

Make a test meeting connection to check if the problem has been resolved. Trouble Shooting any problem or specifically an app can solve several problems in a go.

Using Zoom troubleshooting can have a significant impact on the working of Zoom videos. Therefore, if you face a video freezing problem during your call, you can take a second from the meeting and follow a simple set of instructions that can allow videos to work properly.

     


Fixing Common Zoom Video Conferencing App Problems



  If you find that the sound is not working when you share a video, please make sure that you have checked the boxes to enable sharing of computer. To sum up, if Zoom cannot use your laptop camera, your privacy settings might be blocking the app from accessing your camera. Check your. This problem occurs at the other end as well, where folks are viewing a presentation via Zoom. By default, when someone is screen sharing, Zoom takes over.    

 

Why is my video not working on zoom on my laptop - why is my video not working on zoom on my laptop -



    If you cannot see your video, try clicking on the camera icon near the bottom left of your meeting overlay to turn your video on and off. Select. If your webcam is not working with Zoom on your Lenovo laptop, there are some simple troubleshooting steps that you can take using.


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